Money-Change Service Agreement

1. General Provisions

This Agreement describes the terms and conditions on the basis of which the Money-Change service provides multicurrency electronic currency exchange services and is an official written public offer addressed to individuals (hereinafter referred to as the User) for concluding an Agreement on the provision of exchange services Currency service Money-Change on the conditions set out below. Before using the service of the Money-Change service, the User is obliged to read in full the terms of the “Agreement on the provision of services by the Money-Change service”. Any manipulations related to the provision of services by Money-Change service are possible only if the User accepts all the conditions of the Agreement. The current Agreement is located for public access on the website of the Money-Change service (

2. Terms and definitions used in the Agreement

Service Money-Change (Service) is a trademark and commercial designation of a systеm for providing Internet services for the exchange of electronic currencies.

The Service website is

User – any individual who wishes to use the services of the Money-Change service and who has agreed to this Agreement in accordance with its terms.

Payment systеm – a software product created by a third party, which is a mechanism for implementing the accounting of monetary and / or other obligations, payment for goods and services on the Internet, as well as the organization of mutual settlements between its users.

Electronic currency – a monetary and / or other obligation between the developer of a given currency and its user, expressed digitally.

Payment / transaction – transfer of electronic and / or other currency from the payer to the recipient.

Payment systеm client – a person who has entered into an agreement with the relevant payment systеm for the acquisition of property rights to claims against it, measured in arbitrary units adopted in the relevant payment systеm.

Application – an expression of the User’s intention to use the services that the Money-Change Service offers, by filling out electronic forms through the Service’s website, on the conditions described in the Agreement and specified in the parameters of this Application.

Source currency is an electronic currency that the User wishes to sell or exchange.

Initial account – the wallet number or any other designation of the User’s account in the Payment systеm from which the Original currency was sent.

Resulting Currency – the electronic currency that the User receives as a result of the sale or exchange of the Source Currency.

Resulting account – wallet number or any other designation of the User’s account in the Payment systеm to which the Resulting currency will be sent.

Currency reserve – available for the Money-Change Service, at the time of application creation, the volume of a certain Electronic Currency.

Currency exchange – exchange of electronic currency of one payment systеm for electronic currency of another payment systеm.

The course is the value ratio of two electronic currencies when exchanging them.

Hacker – a qualified computer cracker, an attacker specializing in the search and use of unauthorized access to computer networks or other computerized equipment to illegally obtain information, profit, damage.

3. Subject of the Agreement

3.1. The subject of this Agreement is the provision by the User of the Money-Change Service of an electronic currency exchange service.

4. The procedure for the provision of services by the Service

4.1. The order of services from the Money-Change Service is carried out by the User by filling out an Application through the Service’s website.

4.2. Management of the transaction process or obtaining information on the progress of the transaction by the User is carried out using the appropriate user interface located on the Service website.

4.3. Money-Change Service

– carries out the execution of applications on an irrevocable basis in accordance with the working conditions of the respective payment systems.

– is not a party to the agreement between the Payment systеm and the Client of the payment systеm and in no case bears responsibility for the actions of the Payment systеm and its Client. The rights and obligations of the payment systеm and its Client are governed by agreements for the provision of services of the respective Payment systems.

– does not require certification that the sender and recipient of funds involved in the Transaction is one and the same person, the Money-Change Service is not a party to the relationship between the sender and the recipient of funds or electronic currency.

– does not check the legitimacy and legality of the User’s possession of electronic currencies and / or money involved in a particular Operation.

4.8. Using the services of the Money-Change Service, the User confirms that he legally owns and controls the funds and electronic currency participating in the relevant Payment.

4.9. The User undertakes to independently calculate and pay all taxes required by the tax law of the location of the User.

4.10. Caring about the quality of services provided to Users, the Money-Change Service is obligated to perform all actions under this Agreement as quickly as possible.

5. Cost of services

5.1. The cost of the Service is set by the management of the Service and published on the website of the Service.

5.2. The Service has the right to independently change the exchange rates of electronic currencies and fees charged at any time unilaterally, as notified by the Service Users by posting information about these changes on the Service website.

5.3. In the Application created by the User on the website of the service, the Rate, the amount of the commission charged by the relevant Payment systеm for the operation, the amount of the Money-Change Service fee, as well as the total amount of the transferred funds or electronic currency are indicated.

5.4. The Money-Change service charges its fee at the time of the corresponding Operation. Service fees are deducted from the amount of the resulting currency.

6. Exchange of electronic currency

6.1. By filling out the Application, the User instructs, and the Money-Change Service, on its own behalf and at the expense of the User, takes actions to exchange the Electronic Currency of one Payment systеm (Original Currency) with the Electronic Currency of another Payment systеm (Resulting Currency) selected by the User.

6.2. The User undertakes to transfer (transfer) the Original currency in the amount specified in the Application, and the Money-Change Service, upon receipt of the corresponding E-currency, undertakes to transfer (transfer) to the User the resulting currency calculated at the Exchange rate and in accordance with the service tariffs.

6.3. The amount of remuneration of the Money-Change Service is reflected in the Application and confirmed by the User by clicking the “Next” button on one of the pages of the user interface when filling out the application.

6.4. The obligation of the Money-Change Service to transfer (transfer) Electronic Currency to the User is considered fulfilled at the time of debiting the Electronic Currency in the relevant Payment systеm from the account of the Money-Change Service, which is recorded in the transaction history of the corresponding Payment systеm.

6.5. The Money-Change service has the right to cancel the Application created by the User if the funds in the amount of the Source Currency have not been received in the service account within 30 minutes, unless otherwise described in the application itself. Upon receipt of funds after the cancellation of the application, the Service has the right to convert the exchange rate or return the funds minus the costs of servicing the transaction.

6.6. The Money-Change Service has the right to suspend the operation and withhold the User’s funds in order to prevent fraudulent and other actions that could cause financial and reputational losses for the Service or the User.

6.7. Money-Change Service has the right to establish financial and quantitative limits on Transactions. Information about the limits is indicated on the Service website.

7. Entry into force of the Agreement

7.1. This Agreement is considered concluded on the terms of a public offer, confirmed by the User during the filing of the Application.

7.2. A public offer is the information displayed on the Money-Change Service on the parameters and conditions of the Application.

7.3. An agreement with a public offer acknowledges that the User has taken actions to complete the application, confirming his intention to use the services of the Money-Change Service on the conditions described in this Agreement and specified in the Application.

7.4. The date and time of the agreement, as well as the parameters of the conditions of the Application are recorded by the Money-Change Service automatically at the time of completion of the application.

7.5. The Agreement shall enter into force upon completion of the application by the User. The user has the right to refuse to perform the operation on the Application before paying for the Operation.

8. Responsibility of the Parties

8.1. The Money-Change service is responsible to the User in an amount not exceeding the amount of money or electronic currency entrusted to the User.

8.2. The Money-Change Service is not responsible for malfunctions, errors and malfunctions of the software and / or hardware that ensure the functioning of the Money-Change Service, which arose for reasons beyond the control of the Money-Change Service, as well as any losses incurred by the User.

8.3 The Money-Change service provides services only for the exchange, purchase and sale of electronic currencies. Money-Change in no way accepts payments in favor of any third parties, and also prohibits exchanges for wallets / accounts that do not belong to the user. Money-Change does not enter into any partnerships, does not conclude any agreements with recipients of payments for its goods or services, but is categorically against such relations. Money-Change cannot be used as an intermediate service for mutual settlements between the buyer and seller (customer and contractor, etc.).

8.4. The Money-Change service is not responsible for the User’s losses resulting from unlawful actions of third parties.

8.5. The user bears all responsibility for the accuracy of the information specified by him when filling out the Application. In case the User has not indicated or incorrectly indicated the data, the Money-Change Service is not responsible for the User’s losses incurred as a result of the mistake made.

8.6. Information on the Operation is stored in the service database and is the primary source to which the Parties to the agreement are guided in disputed situations.

8.7. The Parties are exempted from liability for full or partial failure to fulfill their obligations under the Agreement, if such was the result of force majeure circumstances arising after the entry into force of the Agreement as a result of extraordinary events that could not be foreseen and prevented by reasonable measures.

8.8. In other cases of non-performance or improper performance of their obligations under the Agreement, the Parties are liable in accordance with the legislation at the location of the User, subject to the terms of the Agreement.

9. Other provisions

9.1. The Money-Change Service has the right to unilaterally make changes to the Agreements by posting the changes on the systеm Website. Changes come into force from the moment of publication, unless another deadline for the entry into force of the changes is additionally determined upon publication.

9.2. Money-Change service has the right to refuse the user to fill out an application without explaining the reasons for the refusal.

9.3. In case of suspicious actions in the process of processing the application by the user, the Money-Change service has the right to suspend the execution of such operations in order to avoid damage from Hacker attacks until the reasons for these actions are clarified.

9.4. The Money-Change service has the right to refuse to perform the exchange, purchase and sale of electronic currencies if the Transfer of the Source Currency to the service account was made without applying using the user interfaces on the service website. Electronic currency transferred to the service’s accounts, without making an application using the user interfaces on the service’s website, can be returned to the user upon request, taking into account the deduction of the commission of the Payment systеm, if any.

9.5. The Money-Change service has the right to send the User information on the status of the exchange process to the specified e-mail, because this is an integral part of the process of successfully completing the exchange.

9.6. All disputes and disagreements arising or likely to arise from this Agreement shall be resolved through negotiations on the basis of a written statement by the User. After receiving a claim from the User, the Money-Change service is obliged to satisfy the claims stated in the claim within 15 (fifteen) days or send a reasoned refusal to the User. All necessary documents must be attached to the answer. If the dispute that arises is not resolved in a complaint within 60 (sixty) days, any of the Parties is entitled to apply to the court to resolve the dispute at the location of the User.

9.7. The Money-Change service does not provide any services to citizens and residents of the United States (United States of America).

The User confirms that he is familiar with all the provisions of this Agreement and unconditionally accepts them.


Current version of the Agreement dated 10/01/2019